Privacy Policy

Last updated: February 2025

1. Introduction

Laser House ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services at our clinics in Kolonaki and Glyfada, Athens.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Book an appointment or consultation
• Fill out our contact form
• Subscribe to our newsletter
• Visit our clinic for treatment

This information may include:

• Name and contact details (email, phone number, address)
• Medical history relevant to laser treatments
• Skin type and treatment preferences
• Payment information

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Pages visited and time spent on our site
• Referring website addresses
• Device information

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process appointments and consultations
• Communicate with you about treatments and appointments
• Send promotional communications (with your consent)
• Comply with legal obligations
• Ensure the safety and efficacy of treatments

4. Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Secure servers and encrypted data transmission
• Restricted access to personal information
• Regular security assessments
• Staff training on data protection

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Medical records are retained in accordance with Greek healthcare regulations.

6. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access your personal data
• Rectify inaccurate personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing
• Data portability
• Withdraw consent at any time

7. Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. Essential cookies are necessary for the website to function properly.

8. Third-Party Services

We may share your information with trusted third parties who assist us in operating our website and conducting our business, provided they agree to keep your information confidential. These include:

• Payment processors
• Email service providers
• Analytics providers

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: info@laserhouse.gr
Phone (Kolonaki): 210 7255 999
Phone (Glyfada): 210 894 9777
Address: Loukianou 21, 106 75, Kolonaki, Athens